aiwin88 Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and aiwin88, the operator of an online gambling platform operating under an international licence. These Terms govern your access to and use of the aiwin88 website, mobile application and all related services.

By accessing, registering or using any part of the aiwin88 platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety. If you do not agree with any provision in these Terms, you are required to stop using our platform immediately.

These Terms should be read together with the Privacy Policy and Responsible Gambling Policy of aiwin88, which form part of the overall agreement between you and aiwin88.

To register an aiwin88 account, you must meet all of the following eligibility requirements:

• Be at least 21 years old at the time of registration.
• An individual with full legal capacity to enter into a binding agreement.
• Not a resident or citizen of a jurisdiction that completely prohibits online gambling.
• Not listed on any active self-exclusion programme.

During registration, you are required to provide accurate, current and complete information including your full name as per your identification document (MyKad or passport), date of birth, active mobile number, and a valid email address. aiwin88 reserves the right to request additional verification documents at any time for Know Your Customer (KYC) compliance and anti-money laundering purposes.

Each user is only permitted to hold one (1) account with aiwin88. Registering multiple accounts under the same individual — whether using different identities, different phone numbers or different IP addresses — is a serious violation of these Terms.

You are solely responsible for maintaining the confidentiality of your account username and password. You must notify aiwin88 immediately if there is any unauthorised access to your account or any security breach you become aware of. aiwin88 will not be liable for any losses arising from unauthorised use of your login credentials.

• Do not share your login information with anyone.
• Log out of your account each time you finish using a shared device.
• Use a strong and unique password for your aiwin88 account.
• An aiwin88 account is for personal use only and is non-transferable.

aiwin88 supports various payment methods for the convenience of Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency (USDT, BTC and ETH).

Financial terms to take note of:

• Minimum deposit: RM30 for all payment methods.
• Minimum withdrawal: RM50 for all withdrawal methods.
• Withdrawal processing time: 15 minutes to 2 hours once the request is approved.

aiwin88 reserves the right to request additional verification before approving any withdrawal. This includes identity documents, proof of ownership of the payment method, and any other relevant information for compliance and security purposes.

All bonuses offered by aiwin88 are subject to specific wagering requirements. Below are the details of the aiwin88 Welcome Bonus:

• 100% Welcome Bonus on first deposit up to a maximum of RM1,000.
• Wagering requirement: 20 times the bonus amount before the bonus can be withdrawn.
• Example: Deposit RM100, receive RM100 bonus, balance RM200. Wagering requirement: RM100 × 20 = RM2,000.
• Higher example: Deposit RM2,200, receive RM1,000 bonus, balance RM3,200. Wagering requirement: RM1,000 × 20 = RM20,000.

If the wagering requirement is not met within the specified period, any uncompleted bonus will be automatically forfeited. aiwin88 also offers a VIP programme with four tiers — Bronze, Silver, Gold and Platinum — that provides weekly cashback to loyal members. Full details of the VIP programme are available in the promotions section of the platform.

All games offered on the aiwin88 platform are governed by their respective game rules as set by the game developers and operators. By participating in any game, you agree to comply with the specific rules of that game.

Games available at aiwin88 include online slots, live casino (including baccarat, roulette, blackjack and sic bo), sportsbook, esports betting, and card and table games. Game results are final once confirmed by the game system.

• aiwin88 reserves the right to void bets if there is a significant technical error.
• In the event of a discrepancy between the screen display and the server, the server record is final.
• Any attempt to exploit bugs or vulnerabilities in the game system is prohibited.

You agree not to engage in any of the following activities while using the aiwin88 platform:

• Registering more than one account or using a false identity.
• Colluding with other players to cheat the system.
• Using automated software, bots or any unauthorised method to play.
• Laundering money or using the platform for illegal activities.
• Abusing bonuses or promotions with the intent to exploit the system.
• Spreading false or misleading information about aiwin88.
• Taking any action that could affect the stability or security of the platform.

A violation of any of the above may result in immediate account suspension or closure, forfeiture of all funds in the account and legal action where necessary.

All content found on the aiwin88 platform, including but not limited to designs, graphics, text, logos, icons, images, audio clips, digital downloads and software, is the exclusive property of aiwin88 or its relevant licensors and is protected under international copyright law.

You are granted a limited, non-exclusive and non-transferable licence to access and use the aiwin88 platform for personal and non-commercial purposes only. Any reproduction, distribution, modification or reuse of platform content without written permission from aiwin88 is prohibited.

The aiwin88 platform is provided "as is" without any warranty, whether express or implied. aiwin88 does not guarantee that the platform will operate without interruption, be free from errors, or that results obtained from using the platform will be accurate or reliable.

To the extent permitted by applicable law, aiwin88 will not be liable for any direct, indirect, incidental, special or consequential losses arising from the use of or inability to use the platform, including loss of money or data.

You may close your aiwin88 account at any time by contacting our customer support team via live chat or email. Before closure, any remaining cash balance (after deducting any bonus balance that has not met its requirements) will be returned to you via your registered payment method.

aiwin88 reserves the right to close or suspend your account without prior notice if:

• You breach any provision of these Terms.
• aiwin88 suspects fraudulent activity or money laundering.
• Required to do so by the relevant regulatory authority.
• Your account has been inactive for an extended period.

aiwin88 reserves the right to amend, update or replace any part of these Terms at any time at our absolute discretion. Amendments will take effect immediately upon being published on the aiwin88 platform.

It is your responsibility to review these Terms from time to time to ensure you are always aware of any latest changes. The "Effective date" at the top of this page indicates when these Terms were last updated. Continued use of the platform after amendments are published means you accept the amended terms.

These Terms are interpreted and governed by the laws of the jurisdiction in which aiwin88 is licensed and operates. Any dispute arising from or relating to these Terms, or the use of the aiwin88 platform, shall first be resolved through good-faith negotiation between both parties.

If a resolution through negotiation is not reached, the dispute may be referred to binding arbitration in accordance with the procedures set by the relevant regulatory body. The arbitration decision is final and binding on both parties.

For any enquiries regarding these Terms, please contact the aiwin88 support team available 24/7 via live chat or email in either Malay or English.